Questions, answered.

Most standard merchants are pre-approved within 24 hours and processing within one to three business days. Accounts with more specialized underwriting needs may take a little longer to review, but our underwriting team works to move you forward as quickly as possible.

Getting started has no impact on your personal credit. If a deeper review is required during underwriting, your specialist will tell you in advance and explain exactly why.

Yes. We work with a wide range of businesses, including standard merchants and businesses with more specialized underwriting needs. Approval depends on the business model, processing history, compliance profile, and underwriting review.

Yes. We work with a wide range of businesses, including those with more specialized underwriting needs. Tell us about your business and we will give you an honest, straightforward assessment of how we can help.

We keep pricing transparent: one clearly stated rate with fully itemized statements and no hidden fees. We also offer flat-rate and membership models — whichever saves your business the most.

No. High Star operates on month-to-month terms with no early termination fees on standard accounts. We believe we should earn your business every month, not lock you into a multi-year agreement.

Standard funding is next business day on eligible accounts, with same-day options available for qualifying merchants. You will always have real-time visibility into batches and deposits inside your dashboard.

There are no setup or application fees on standard accounts. If a specific solution involves hardware or third-party costs, your specialist will lay everything out before you commit.

In most cases, yes. We integrate with leading POS systems, gateways, and shopping carts, and we deposit into the business bank account you already use. If switching would save you money, we will show you the difference — no pressure.

We support countertop and mobile terminals, smart point-of-sale systems, and major online gateways with developer-ready APIs and hosted checkout. Tell us your stack and we will confirm compatibility.

Every account includes industry-standard security — including encryption and tokenization — so sensitive card data is protected at every step.

By phone, email, or chat — and you will have a dedicated account manager who knows your business rather than a different agent every time.